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Consider this: Does the person you screened two years ago have the same clean record today? Does your bookkeeper still have a solid credit report? Are your delivery drivers still DUI-free? Are you confident that your nursing or long-term care staff still has a clear criminal record?
Screening is always a critical part of the hiring process and it offers a snapshot of a candidate's background at the moment of hire. Negligent-hiring suits have demonstrated that human resources is responsible for knowing whether a potential employee is likely to be a liability prior to hiring. Statistics show that employers lose negligent-hiring suits over 75 percent of the time with an average cost of $1 million in damages.
But what happens after you hire? According to the Society for Human Resource Management (SHRM), thirty-three percent of employees admit they've stolen from their jobs in the past three years; employee theft is tied to 30 percent of business failures.
Approximately 6 million workplace assaults occur each year. And more than 30 percent of truck/delivery drivers have drugs or alcohol in their systems at any single time.
More than likely, the employees contributing to these statistics were screened before they were hired. But had their employers paid enough attention post-hire, they may have spotted three key predictors of dubious or detrimental behaviors:
- Access - Does the employee have access to valuable or sensitive information?
- Motive - Is he/she disgruntled or bored?
- Life-changing events - Has something in his/her background changed in a way likely to encourage or predict risky behavior on the job?
Only you know the access your employees have within the company, and regular communication can deliver a good sense of job satisfaction. Life-changing events have been harder to predict, but with the help of OPENonline, this last bit of predictive information is now squarely in your hands.
As a part of your employee annual review process, we suggest that you also audit your employees for the "three predictors". Contact our Customer Support Department at customersupport@openonline.com or 800-366-0106 to conduct a post-hire screen to ensure that you have the best possible snapshot of your staff.
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